Why Choose Us?
17 Reasons to Choose Adept Networks as Your IT services Partner
Your business depends on your IT systems. We’re confident that we are the only network services, computer support, and IT consulting business in your local area that provides these benefits to your business.
- Medical Practice IT Experts: Responsive and knowledgeable support by local IT experts with decades of experience with healthcare Information Technology and Practice Management Software.
- We know your EMR. We’ll work directly with your EMR vendor so you don’t have to.
- We Communicate! You’ll know in real time the status of your service requests and projects through direct access to our ticketing system and via ticket update notifications. You won’t be left in the dark.
- No babysitting! From start to finish, you’ll be apprised of project statuses and resolution schedules. No wondering about when or if your problems will be fixed.
- We live answer our phones and don’t use an answering service. Tired of leaving voicemails and hoping for a callback? We live answer our calls so we can get you support quickly.
- We’re available 24/7! – we are available 24/7 365 days a year for our clients. When it counts, we’re here for you!
- We Respond! When you have a problem, we will have a resolution plan in place within 1 hour or we’ll issue a $100 credit to your account.
- We deliver premium service – Best practices, no level 1/beginner techs. We only hire qualified and trained technicians with experience. You won’t be bothered or billed for a low-quality trainee/tech.
- We’re a true one-stop-shop. One vendor for your IT systems, Phones, Wi-Fi, Cabling and Surveillance. Many IT companies cannot effectively trouble shoot cabling, phone, or Wi-Fi problems because they lack the underlying skills to do so. Keyboard warriors don’t make good network technicians.
- We have excellent client satisfaction. We consistently wow our clients with our ability and response times. We genuinely care about making our clients as productive as they can be by eliminating technology inefficiencies and problems.
- We’ll fix the problems others could not. And we’ll do it within the first 30 days. When you choose Adept Networks, within 30 days we will eliminate the pain points that have plagued you with your previous IT vendor. If we can’t do this, we will give you $500.
- 30 Day No Questions Asked Money Back Guarantee. If you’re unhappy and would like to cancel our services, we’ll give you back 100% of your money.
- We’re local! We’re based in the Rogue Valley and we understand what makes life both great and difficult here.
- We don’t outsource to foreign countries. Unlike our competitors we have in house system administrators that manage our clients’ systems. We make sure that everything is up to date and done properly. We won’t sub-contract tech work out to third parties. Many of our competitors use 3rd party companies based in India or the Philippines to provide system administration behind the scenes. You may not know it but right now your current IT company might be using a 3rd party to do the heavy lifting on your servers and that third party may be using technical resources outside of the USA.
- We’re established! Since 2002 Adept Networks has been providing full-service IT solutions for the Rogue Valley. We’re stable, growing, and positioned as the best IT Service Provider in Oregon!
- We’ll guarantee our work. If we fail to satisfy/address any IT concern in a timely manner agreed upon in advance we will issue a $100 credit to you.
- We don’t speak Nerd. We speak English, It’s our first language. No nerd or geek-speak.