It starts with something small: a frozen screen, a strange email that asks for sensitive information, or an alert from your IT provider about unusual network activity. Then it escalates. Files are inaccessible. Systems are down. Customers can't access your services. If you're facing a cyberattack, what you do in the first few moments could determine how much damage you suffer—and how fast you recover.
For small businesses in healthcare and manufacturing, the stakes are exceptionally high. Protected health information, supply chains, and production schedules are prime targets. And with limited in-house IT resources, the margin for error is razor-thin. However, a proactive response—backed by expert support from providers like Adept Networks—can make all the difference. With the proper guidance, you can confidently navigate the complexities of a cyber attack.
In today’s digital business world, hackers are after your most precious asset—your data. Companies, especially small businesses, need to stay vigilant to keep their network secure. According to MSNBC, small businesses make up 43 percent of online attack victims, and only 14 percent are prepared to defend themselves from these threats. It’s a big job, but with the help of a business partner—like your technology solutions provider (TSP)—you can ride the waves of a cyberattack and recover faster.
Partnering with a TSP provides someone to guide you during a crisis. Let’s take a closer look at some of the ways that you and your TSP can minimize the damage following a cyberattack.
Don’t wait until it’s too late to protect your business.
1. Get the Word Out
Ransomware and other cyber threats can spread quickly, so don’t waste any time letting stakeholders know you’ve been attacked. Tell your employees about the attack and share the steps they need to take.
Also, keep in mind that you may need to tell the authorities and customers with compromised data about the attack. Most states and U.S. territories have laws in place that require companies to send data breach notifications to consumers when their personally identifiable information may be compromised. The worst thing you can do is try to sweep your data breach under the rug because this may cause irreparable harm to your company’s reputation.
2. Isolate the Infection
As you’re letting the key stakeholders within your company know about the attack, you should move quickly to stop the spread of the breach. To do this, you need to remove all infected computers from the network as soon the compromised machines are identified. However, before you start unplugging computers, please consult your IT specialist.
3. Determine What Was Stolen
This step is sometimes overlooked in the commotion of the initial news of the attack, but it’s a critical step. Knowing what was stolen will determine the priority of which things need to get fixed first and what steps need to be taken. The process for handling a hack may be different for compromised emails versus compromised bank account numbers.
4. Invest in New Security Solutions
Once the attack has ended and the damage contained, it’s time to start rebuilding. To do this, you’ll need to replace the failed security software and hardware with a new, up-to-date solution. In addition to software, make sure to deploy new protocols and training to strengthen your company’s security.
How We Can Help
Hopefully, you’ll never have to experience an attack that requires you to do the steps listed above. One of the easiest ways to prevent the fallout of an attack is by improving your cybersecurity before an incident occurs. Don’t wait until it’s too late. Let us protect your business. Our team of cybersecurity professionals can run vulnerability audits and fortify any weaknesses in your network before hackers can exploit them.
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Partner up with us, and we’ll secure your network from the unknown. Let’s Connect.
What to Do First When Facing a Cyber Attack
The first moments after a cyber attack can define your entire recovery. Panic is common, but quick action based on a clear plan protects your business.
Here’s what to do first:
- Disconnect affected systems
If possible, isolate any devices or servers showing signs of compromise. This helps prevent the spread of malware across your environment. - Notify internal stakeholders
Let key team members know what’s happening. In healthcare or manufacturing, that might include compliance officers, floor supervisors, or operations leads. - Call your IT security team or provider
If you work with a managed service provider, contact them immediately. They can help contain the threat, begin diagnostics, and initiate next steps. - Preserve logs and evidence
Avoid wiping or reformatting anything just yet. System logs and files can help identify the attack's origin and support any investigations. - Review your steps for disaster recovery
Now’s the time to activate your business continuity plan. These steps for disaster recovery should guide how to restore operations, communicate with clients, and assess what data or services were affected.
Fast action helps minimize downtime and long-term costs. The best responses also tie into a broader IT security strategy that includes regular backups, endpoint monitoring, and employee training.
Network cyber attacks are becoming more complex and targeted, especially in sensitive or high-value data industries. Having a team on standby—whether in-house or through a trusted managed service provider—ensures you’re not facing a cyber attack alone.
Top Reasons You Might Be Facing a Cyber Attack
Cyber attacks rarely happen by chance. In many cases, they exploit gaps that go unnoticed in day-to-day operations. Understanding these vulnerabilities can help small businesses in healthcare and manufacturing close the door before threats get in.
1. Skipped software upgrades and patches
Outdated software is one of the most common entry points. When software upgrades and patches are ignored, attackers can exploit known flaws. Systems without the latest fixes are effectively left open.
2. Inconsistent network maintenance
Firewalls, routers, and internal systems require regular attention. Inconsistent network maintenance increases the chances of misconfigurations or outdated hardware creating weak spots.
3. Missing or delayed computer security updates
Even one machine that hasn’t been updated can put the entire network at risk. That’s why ongoing IT oversight is critical. Computer security updates are important for performance and closing off vulnerabilities as soon as they’re discovered.
4. Inadequate antivirus protection
Without real-time threat detection and scanning, your business is vulnerable to viruses, ransomware, and spyware. Anti-virus software is essential for catching threats early, especially when employees use email, downloads, or remote access tools daily.
5. Overlooked data compliance requirements
In industries like healthcare and manufacturing, regulations like HIPAA or NIST require strict controls. Falling behind on data compliance can result in legal penalties and increased exposure to targeted attacks.
Each of these issues builds on the next. A missed patch here or a lax security setting there creates a chain of opportunity for attackers. Regular audits, reliable software practices, and a dedicated IT partner can help eliminate these weak links before they become major disruptions.
How an MSP Helps When You're Facing a Cyber Attack
When you're facing a cyber attack, the difference between lasting damage and a fast recovery often comes down to your support team. A managed service provider (MSP) gives small businesses immediate access to the tools and expertise needed to respond quickly and effectively.
1. Rapid containment and system isolation
MSPs take fast action to reduce damage:
- Identify and isolate affected systems
- Shut down compromised access points
- Use proven IT strategies to prevent downtime, such as isolating infected devices and rerouting critical services
2. Fast access to recovery tools
With a recovery plan already in place, MSPs can:
- Restore systems and applications quickly
- Recover critical data using managed data backup recovery services
- Ensure continuity even if physical devices are compromised
3. Proactive protection through managed IT services
Ongoing managed IT services reduce future risk:
- Monitor systems 24/7 for unusual activity
- Install updates and patches regularly
- Test backups and verify restoration processes
4. Employee awareness and training
Human error is a leading cause of breaches. MSPs support:
- Cybersecurity awareness training for staff
- Simulated phishing tests to improve real-world response
- Policy development to standardize best practices
5. Cost-effective, scalable support
For most small businesses, an MSP reduces costs over time:
- Avoid the overhead of a full in-house IT team
- Control the cost of IT support company services during emergencies
- Scale support as your operations grow
For healthcare and manufacturing businesses, this level of preparedness and flexibility can make all the difference when facing a cyber attack. It’s not just about fixing what’s broken—it’s about preventing the worst-case scenario from unfolding in the first place.
What to Remember When You’re Facing a Cyber Attack
Facing a cyber attack can feel overwhelming, but the proper response turns chaos into control. For small businesses in healthcare and manufacturing, every minute matters. Clear protocols, strong partnerships, and proactive IT strategies make it possible to recover quickly and prevent future incidents.
With the support of a managed service provider like Adept Networks in Medford, Oregon, and Spokane, Washington, you're never left guessing what to do next. From containment and recovery to long-term protection, experts help ensure your systems stay resilient and your business runs.